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Configurational Tips for Documentum Webtop

March 30, 2010

Below i tried to cover the scenario where multiple docbases are configured and provides a solution to various business requirements that may arise out of this kind of set up. It also illustrates the configurational change that makes webtop (till version 5.3 SP4) compatible with Internet Explorer 7.0.

1.   Accessing multiple docbases from single machine

Business Scenario: There are multiple environments (say Development, Test, Staging and Production). Each has its individual content server but the requirement is to connect to any one of these environment through a single application server.

Solution: Add the different docbrokers in dmcl.ini as backup. This allows the application server to connect to the docbase for which the login credentials are passed.

The content server requires user id, password and docbase name as the parameter for creating a session for the user. The request from application server first goes to the docbroker specified as primary. If the parameters passed in the request matches with that of the docbase listening on the primary docbroker, the session will be created otherwise the request will be forwarded to the backup docbroker specified in the dmcl.ini in the ascending order.

Configuration Text File

This solution works for the following scenarios:

  1. If the docbase name in the different environments is different (or even if the case is different i.e. docbase_name and DOCBASE_NAME are treated as different docbases).
  2. User id or login ticket is unique.

2.   Defaulting docbase on login screen in webtop

Business Scenario: Multiple content management applications are sharing the same set of content and application server. The docbase and webtop is separate for each of the application. The requirement is to default the docbase name in the webtop login screen for each of the application.

Solution: Add the following code snippet in the app.xml file located under webtop\custom folder.

<authentication>

        <!– Default domain and docbase to authenticate against –>

       <domain></domain>

       <docbase>docbase_name</docbase>

</authentication>

3.   I.E. 7 Compatibility

Add the following code snippet to app.xml file located under webtop\custom folder to make webtop (till version 5.3 SP4) compatible with Internet Explorer 7.0.

<browserrequirements>

     <windows>

          <ieversions>6.0,7.0</ieversions>

          <netscapeversions>7.2</netscapeversions>

          <firefoxversions>1.5</firefoxversions>

     </windows>

</browserrequirements>

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